Shift Leader

Farrell; City of Syracuse (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development opportunities

Comprehensive health coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food and beverage items

Job summary

Farrell is seeking a Shift Leader to join their team in Syracuse. This position involves supporting operational excellence, delivering exceptional service, and training new employees. You will ensure all team duties are completed, and customers enjoy quality food and drinks. The role offers competitive pay ranging from $16.25-$19.00/hr., with various benefits including health coverage, 401K savings, and paid time off. If you're ready to lead and grow, apply now!

Qualifications

• Ability to support operational excellence and deliver exceptional Guest Service.
• Experience in training and coaching employees.
• Skills in ensuring food/drink safety and quality.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure safe and quality food/drinks are served.

Skills

Team leadership

Customer service

Training and coaching

Job description

299 Farrell Road, Syracuse, New York 13209

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

We use eVerify to confirm U.S. Employment eligibility.