Shift Leader

Gorham, NH; Gorham (NH); On-site; USD 21,008 - 26,174; Full time

Benefits offered by this job

Competitive Pay up to $15.25-$19.00/hr.

Tuition Reimbursement

Ongoing training opportunities

Comprehensive health coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food items

Job summary

The Wolak Group is hiring a Shift Leader for their Dunkin’ franchise located in Gorham, NH. As a Shift Leader, you will lead a team to deliver exceptional customer service, train new and existing employees, and ensure operational excellence. The position offers competitive pay, flexible hours, and comprehensive benefits including health coverage and 401K. Join a growing team that values its members and provides ongoing training and development opportunities.

Qualifications

• Experience in a leadership role in a fast-paced environment.
• Ability to train and develop team members.
• Strong communication and interpersonal skills.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure team members serve safe, quality food and drinks.

Skills

Exceptional Guest Service

Training and Coaching

Operational Excellence

Job description

191 Main Street, Gorham, New Hampshire 03581

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay up to $15.25-$19.00/hr., inclusive of tips

• Hours that work for you

• Tuition Reimbursement through Southern NH University

• Career development and growth

• Ongoing training and development opportunities

• Comprehensive health, dental, and vision coverage*

• 401K Savings to help you save for the future

• Paid Time Off (PTO)

• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service

• Train and coach new and existing employees

• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

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