Shift Leader

Dunkin’ @ The Wolak Group - Central Square; Town of Hastings (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Health, dental, and vision coverage

401K savings plan

Paid time off

Discounted food and beverages

Job summary

Dunkin’ @ The Wolak Group - Central Square in New York is seeking a dedicated Shift Leader to join their team. In this role, you will lead operational excellence and ensure exceptional guest service in a fast-paced environment.

The position offers a competitive pay rate starting from $16.25 to $19.00 per hour, plus tips, along with benefits such as tuition reimbursement, comprehensive health coverage, and paid time off. Join us and help create memorable experiences for our customers!

Qualifications

• Leadership skills to manage and guide team members effectively.
• Strong customer service skills to ensure guest satisfaction.
• Ability to train and coach new staff.

Responsibilities

• Support operational excellence by leading the team for exceptional service.
• Train new and existing employees on best practices.
• Ensure all duties are completed to serve quality food and drinks.

Skills

Leadership skills

Customer service skills

Training and coaching

Job description

3041 East Ave, Central Square, New York 13036

Position Overview

The Wolak Group is currently hiring a Shift Leader to join our network. We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service.

Ready to run with us?

Benefits

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from $16.25–$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Responsibilities

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience

We use eVerify to confirm U.S. Employment eligibility.