Shift Leader

Oswego River; City of Oswego (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health insurance

401K Savings

Paid Time Off

Free/discounted food and beverages

Job summary

Join Oswego River as a Shift Leader! As part of our Dunkin’ franchise, you will lead the team to deliver exceptional service and train new employees. Enjoy competitive pay, flexible hours, and benefits like tuition reimbursement and comprehensive health coverage. We prioritize guest satisfaction and quality in our operations, and we want team players ready to grow with us. Apply today and be part of a rewarding environment where we take pride in what we do!

Qualifications

• Experience in a customer service environment, preferably in the food industry.
• Strong leadership and communication skills.
• Ability to train and motivate team members.

Responsibilities

• Support operational excellence by role modeling and leading the team.
• Train and coach new and existing employees.
• Ensure quality food/drinks and superior guest experience.

Skills

Guest Service

Team Leadership

Training and Coaching

Job description

Location

275 West 1st Street, Oswego, New York 13126

Overview

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Perks and Benefits

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience.
• Hours that work for you.
• Tuition reimbursement through Southern NH University.
• Career development and growth.
• Ongoing training and development opportunities.
• Comprehensive health, dental, and vision coverage.
• 401K Savings to help you save for the future.
• Paid Time Off (PTO).
• Free/discounted food and beverage items.

*Eligibility requirements.

Responsibilities

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

We use eVerify to confirm U.S. Employment eligibility.