Shift Leader

Dunkin’ @ The Wolak Group - Preble; Cummings Crossing (NY); On-site; USD 22,386 - 26,174; Part time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Ongoing training

Health coverage

401K Savings

Paid Time Off

Free/discounted food

Job summary

The Wolak Group is hiring a Shift Leader for their Dunkin’ franchise in Cummings Crossing, New York. The role includes training new team members, ensuring operational excellence, and delivering exceptional guest service.

Employees enjoy competitive pay ranging from $16.25-$19.00 per hour, tuition reimbursement, health coverage, and a 401K plan. Join our team and help us serve America’s favorite coffee!

Qualifications

• Experience in a customer service role preferred.
• Ability to train and develop team members.
• Strong leadership and communication skills.

Responsibilities

• Support operational excellence and lead the team.
• Train and coach new and existing employees.
• Ensure team members complete assigned duties.

Skills

Exceptional Guest Service

Training and Coaching

Operational Excellence

Job description

7073 Rt 281, Preble, New York 13141

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you

To keep our amazing team running, employees at our restaurants enjoy a bunch of perks:

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

Here’s how you will help

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

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