Shift Leader

Lansing; Terpening Corners (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Comprehensive health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverage items

Job summary

The Wolak Group in Lansing, New York, is hiring a Shift Leader to ensure operational excellence and exceptional guest service at our Dunkin’ franchise. Responsibilities include leading the team, training new staff, and ensuring quality in food and drinks. The position offers competitive pay ranging from $16.25-$19.00/hr, benefits like health coverage and 401K savings, and a chance for career development. Join us in providing America's favorite coffee and snacks while working in a dynamic environment.

Qualifications

• Ability to lead a team to deliver exceptional guest service.
• Experience in training and coaching staff.
• Strong communication and interpersonal skills.

Responsibilities

• Support operational excellence by leading the team.
• Ensure completion of assigned duties by team members.
• Provide a superior guest experience with quality food and drinks.

Skills

Guest service excellence

Team leadership

Training and coaching

Job description

32 Peruville Road, Lansing, New York 14882

The Wolak Group is currently hiring for a Shift Leader to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.

Nothing makes us happier than providing our guests with America’s favorite coffee, refreshing beverages, tasty baked goods and snacks. Our customers are the reason we are in business, so we strive every day to deliver exceptional service to our guests.

We’ll let you in on a little secret though...while everyone knows that America Runs on Dunkin’, at The Wolak Group, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

What’s in it for you:

• Competitive Pay ranging from $16.25-$19.00/hr., plus tips. Compensation based on skills/prior experience
• Hours that work for you
• Tuition reimbursement through Southern NH University*
• Career development and growth
• Ongoing training and development opportunities
• Comprehensive health, dental, and vision coverage*
• 401K Savings to help you save for the future*
• Paid Time Off (PTO)
• Free/discounted food and beverage items

*Eligibility requirements

How you will help:

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

We use eVerify to confirm U.S. Employment eligibility.