Shift Leader

Sully's Steamers Simpsonville; Simpsonville (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Job summary

A local fast-casual restaurant in Simpsonville is seeking a Shift Leader to effectively manage restaurant operations according to established policies. The ideal candidate will ensure high-quality food service, maintain cleanliness, and handle guest relations to enhance customer satisfaction. Responsibilities also include directing employees and providing training and feedback. A valid driver's license and eligibility to work in the U.S. are required. This position offers a flexible schedule and employee discounts.

Qualifications

• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.
• Must be at least 18 years old.

Responsibilities

• Adhere to company standards and service levels.
• Enforce sanitary practices for food handling.
• Ensure compliance with operational standards.
• Responsible for high-quality food preparation.
• Ensure positive guest service.
• Provide direction to employees.
• Monitor training of employees during shifts.
• Develop employees with feedback and performance expectations.

Skills

Knowledge of computers (MS Word, Excel, Google Suite)

Food planning and preparation

Security and compliance

Personnel management

Job description

Benefits

• Flexible schedule
• Employee discounts

Company Overview

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Job Summary

The Shift Leader is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.
• Must be at least 18 years old

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Sully's Steamers Corporate.