Shift Leader

Sully's Steamers Augusta; Georgia; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Great tips

Advancement opportunities

Free meals

Flexible schedule

Job summary

Sully's Steamers Augusta is seeking a Shift Leader to effectively lead restaurant operations while adhering to policies and standards. Responsibilities include managing costs, ensuring quality food preparation, enforcing cleanliness, and providing excellent guest service. Candidates must be knowledgeable in restaurant functions, possess a valid driver's license, and be eligible to work in the United States. The role is essential in fostering a positive work environment and staff development.

Qualifications

• Proficient in restaurant functions including security and company policies.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.

Responsibilities

• Adhere to company standards to increase sales and minimize costs.
• Enforce sanitary practices and maintain professional restaurant image.
• Ensure compliance with operational standards and laws.
• Provide direction to employees regarding operational issues.
• Develop employees by providing ongoing feedback.

Skills

Knowledge of computers (MS Word, Excel, Google Suite)

Food planning and preparation

Personnel management

Job description

Benefits

• Great tips
• Advancement opportunities
• Free meals
• Flexible schedule

Company Overview

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Job Summary

The Shift Leader is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.