Shift Leader

Sullyssteamers; Augusta (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Great tips

Advancement opportunities

Free meals

Flexible schedule

Job summary

Sullyssteamers is looking for a Shift Leader to effectively lead the restaurant following operational policies and procedures in Augusta, Georgia. Responsibilities include adhering to company standards, ensuring food safety, managing guest services, and providing direction to staff. Qualifications require computer knowledge, proficiency in various restaurant functions, a valid driver's license, and eligibility to work in the U.S. Ideal candidates will thrive in a fast-paced environment providing excellent customer service.

Qualifications

• Proficient in the following dimensions of restaurant functions.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.

Responsibilities

• Adhere to company standards and service levels to increase sales.
• Enforce sanitary practices for food handling and maintenance.
• Ensure compliance with operational standards and local laws.
• Responsible for high-quality food preparation and service.
• Ensure positive guest service in all areas.
• Provide direction to employees on operational issues.
• Follow up with employees on assigned tasks.
• Develop employees by providing ongoing feedback.

Skills

Knowledge of computers (MS Word, Excel, Google Suite)

Food planning and preparation

Security knowledge

Personnel management

Job description

Benefits

• Great tips
• Advancement opportunities
• Free meals
• Flexible schedule

Company Overview

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.

Job Summary

The Shift Leader is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

• Knowledge of computers (MS Word, Excel, Google Suite).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
• Must possess a valid driver's license.
• Must be eligible to work in the United States.
• Must be willing to submit to a background check.