Shift Leader

Taco Bell; Round Rock (TX); On-site; USD 17,047 - 24,280; Full time

Job summary

A restaurant franchise in Round Rock, Texas, is seeking a proactive individual for a leadership role. Responsibilities include supporting the Restaurant Leader, resolving customer complaints, and providing feedback to team members. Ideal candidates will demonstrate strong problem-solving skills and a commitment to a positive working environment. Aiming to uphold Taco Bell standards, you will help create a welcoming atmosphere for both staff and customers while promoting teamwork and operational effectiveness.

Qualifications

• Must be able to solve customer complaints effectively.
• Ability to provide constructive feedback to team members.
• Open and transparent communication with the leadership team.

Responsibilities

• Run work shifts while supporting the Restaurant Leader.
• Ensure tasks are completed by team members.
• Create a welcoming environment for customers and team members.

Skills

Problem-solving

Leadership

Customer service

Teamwork

Job description

Hiring at up to $15 per hour for Leadership qualities!

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

You support the Restaurant Leader (RL) by running great work shifts and meeting Taco Bell standards. You take ownership to solve problems and become part of the solution. You seek help as needed and are willing to help and guide others. Ensure team members complete tasks as assigned and serve safe, quality food with a "Here to Serve" attitude. You help create an environment that Team Members want to work and our customers to visit.

Key Behaviors

• Solving customer complaints and winning them over again
• Providing positive, constructive feedback to team members
• Being open, honest and transparent with the Restaurant Leadership Team
• Following safety & security, cash management, inventory, and labor policies and procedures

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.