Shift Leader

Taco Bell; Bessemer (AL); On-site; USD 17,047 - 24,280; Full time

Job summary

A fast-food franchise in Bessemer, Alabama, seeks a team member who can support leadership by managing shifts and ensuring high standards of service. The ideal candidate will demonstrate strong leadership skills, solve customer complaints efficiently, and help create a positive work environment. Employees typically work 30+ hours weekly, and duties may vary based on operational needs. Join us in providing excellent service with a focus on safety and quality.

Qualifications

• Must be able to solve customer complaints effectively.
• Ability to provide constructive feedback to team members.
• Knowledge of safety and security measures in a restaurant.

Responsibilities

• Run shifts and ensure quality service.
• Support Restaurant Leader by meeting standards.
• Guide team members to complete tasks.

Skills

Customer service skills

Leadership qualities

Problem-solving

Teamwork

Job description

Hiring at up to $15 per hour for Leadership qualities!

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

You support the Restaurant Leader (RL) by running great work shifts and meeting Taco Bell standards. You take ownership to solve problems and become part of the solution. You seek help as needed and are willing to help and guide others. Ensure team members complete tasks as assigned and serve safe, quality food with a "Here to Serve" attitude. You help create an environment that Team Members want to work and our customers to visit.

Key Behaviors

• Solving customer complaints and winning them over again
• Providing positive, constructive feedback to team members
• Being open, honest and transparent with the Restaurant Leadership Team
• Following safety & security, cash management, inventory, and labor policies and procedures

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.