Shift Leader

Taco Bell; Austin (TX); On-site; USD 17,047 - 24,280; Full time

Job summary

A fast-food franchise is seeking a motivated candidate for a leadership role, offering up to $15 per hour. The ideal applicant will support the Restaurant Leader by ensuring smooth work shifts, resolving customer complaints, and providing feedback to team members. This position requires strong problem-solving skills and a commitment to maintaining high food quality and service standards. Flexibility is crucial, as employees typically work over 30 hours weekly depending on operational needs.

Qualifications

• Must have leadership qualities and the ability to solve problems.
• Willingness to help and guide team members.
• Open and honest communication with the leadership team.

Responsibilities

• Support the Restaurant Leader by running work shifts effectively.
• Ensure team members complete tasks and maintain food quality.
• Handle customer complaints and improve their experience.

Skills

Customer complaint resolution

Providing feedback

Team guidance

Problem-solving

Communication skills

Job description

Hiring at up to $15 per hour for Leadership qualities!

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

You support the Restaurant Leader (RL) by running great work shifts and meeting Taco Bell standards. You take ownership to solve problems and become part of the solution. You seek help as needed and are willing to help and guide others. Ensure team members complete tasks as assigned and serve safe, quality food with a "Here to Serve" attitude. You help create an environment that Team Members want to work and our customers to visit.

Key Behaviors

• Solving customer complaints and winning them over again
• Providing positive, constructive feedback to team members
• Being open, honest and transparent with the Restaurant Leadership Team
• Following safety & security, cash management, inventory, and labor policies and procedures

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.