Shift Leader

Taco Bell; Harvest (AL); On-site; USD 17,047 - 24,280; Part time

Job summary

A leading fast-food franchise in Harvest, Alabama is looking for a Leadership position that involves supporting the Restaurant Leader by managing shifts and ensuring service standards. Responsibilities include addressing customer complaints, providing feedback to team members, and maintaining safety and operational policies. Ideal candidates will possess strong leadership qualities and customer service skills, ensuring a welcoming environment for both team members and customers.

Qualifications

• Ability to solve customer complaints effectively.
• Experience in providing constructive feedback to team members.
• Openness and transparency with leadership.

Responsibilities

• Run great work shifts and meet restaurant standards.
• Support the Restaurant Leader by managing team activities.
• Ensure safe and quality food service with a supportive attitude.

Skills

Leadership qualities

Customer service skills

Problem-solving skills

Communication skills

Job description

Hiring at up to $15 per hour for Leadership qualities!

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

You support the Restaurant Leader (RL) by running great work shifts and meeting Taco Bell standards. You take ownership to solve problems and become part of the solution. You seek help as needed and are willing to help and guide others. Ensure team members complete tasks as assigned and serve safe, quality food with a "Here to Serve" attitude. You help create an environment that Team Members want to work and our customers to visit.

Key Behaviors

• Solving customer complaints and winning them over again
• Providing positive, constructive feedback to team members
• Being open, honest and transparent with the Restaurant Leadership Team
• Following safety & security, cash management, inventory, and labor policies and procedures

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.