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Dunkin’ Donuts in Kansas City, MO is seeking a proactive Shift Leader to energize the team and delivering top guest service. You’ll lead by example, train crew, manage daily operations, and step in for the manager when needed.
Ideal candidates bring prior food service or retail experience, strong communication, and a passion for great coffee. Flexible hours, weekends and holidays required, with opportunities to grow into management roles.
America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!
Flexible scheduling
Paid training and development
Employee discounts on all your Dunkin’ favorites
Opportunities to grow into management roles
As a Shift Leader, you’ll be the go-to person during your shift, helping to:
Lead by example and support your team in delivering top-notch guest service
Keep operations running smoothly - prepping food, managing inventory, or handling cash
Train and coach crew members to be their best
Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
Step in for the manager when needed, help make key decisions
Previous experience in food service or retail (leadership experience is a plus!)
A positive attitude and strong communication skills
Ability to multitask and stay cool under pressure
Willingness to work flexible hours, including early mornings, weekends, and holidays
A team-first mindset and a passion for great coffee and customer service
If you’re ready to energize your career and be part of a fun, fast-paced team, and start your journey with Dunkin’!