Shift Leader

Dunkin' Donuts; Lenexa (KS); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training and development

Employee discounts on all your Dunkin'

Opportunities to grow into management

Job summary

Dunkin' Donuts in Lenexa, KS is seeking a motivated Shift Leader to guide the team during your shift, deliver great guest service, and uphold brand standards.

You'll train crew, manage cash and inventory, keep the store clean and welcoming, and step in for the manager when needed. Flexible hours include mornings, weekends, and holidays.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• Strong communication and customer service focus
• Ability to work flexible hours including early mornings, weekends, and holidays

Responsibilities

• Lead by example and support the team in delivering guest service
• Keep operations running smoothly: prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Communication skills

Multitasking

Flexibility

Customer service

Job description

Why Dunkin'?

• America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Flexible scheduling
• Paid training and development
• Employee discounts on all your Dunkin' favorites
• Opportunities to grow into management roles

What You'll Do:

As a Shift Leader, you'll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service