Shift Leader

Insomnia Cookies; Columbus (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Paid vacation

Sick time off

Pet insurance

Pay-on-Demand

Growth opportunities

Fun team environment

Job summary

An established industry player is seeking a Shift Leader for their Columbus location. This role is perfect for individuals who thrive in a dynamic environment, providing exceptional customer service while leading a fun and motivated team. As a Shift Leader, you'll play a crucial role in maintaining operations, supporting your team, and ensuring a safe and enjoyable experience for guests. With daily pay options and opportunities for growth, this position promises a rewarding experience in a vibrant bakery setting. If you have a passion for leadership and customer service, this is the opportunity for you!

Qualifications

• 1+ year experience in customer service roles.
• Ability to manage cash handling and deposits.

Responsibilities

• Provide exceptional customer service and quality products.
• Support store leadership and maintain operations during shifts.
• Ensure a safe and clean working environment.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Detail-Oriented

Job description

As a Shift Leader at our Columbus Short North store located at 749 N. High St, Columbus OH 43215, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

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Who We Are!

Core Values

* Pay Rate: $15.00/hr

* Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sale systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

About us:

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