Shift Leader

Insomnia Cookies; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bezahlter Urlaub und Krankheitsurlaub

Haustierversicherung

Wachstums- und Beförderungsmöglichkeiten

Spaßiges, aufregendes Teamumfeld

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Shift Leader für die Power & Lights-Filiale in Kansas City. In dieser spannenden Rolle sind Sie für den reibungslosen Ablauf des Betriebs verantwortlich, leiten ein dynamisches Team und sorgen für ein hervorragendes Kundenerlebnis. Sie werden die Möglichkeit haben, Ihre Führungsfähigkeiten zu zeigen, indem Sie das Team motivieren und die Qualität unserer Produkte sicherstellen. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem aufregenden Teamumfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice.
• Fähigkeit, ein Team zu führen und zu motivieren.

Responsibilities

• Exzellenten Kundenservice und qualitativ hochwertige Produkte bereitstellen.
• Betriebsabläufe während der Schicht unterstützen und das Team anleiten.

Skills

Kundenservice

Point of Sale Systeme

Kommunikationsfähigkeiten

Zeitmanagement

Detailorientierung

Fähigkeit, andere zu motivieren

Job description

As aShift Leader at ourPower & Lights store located at54 E 14th St, Kansas City MO 64106, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It also means taking pride in knowing that your leadership as an Insomniac contributes to a productive and fun night for your store!

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* A fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide excellent customer service and quality products to all guests throughout their experience in our bakery

* Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in training and coaching team members

* Ensure a safe, clean working environment for guests and staff, adhering to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of experience in a customer service role

* Experience with Point of Sale systems

* Excellent communication, time management, and interpersonal skills

* Detail-oriented and results-driven

* Ability to lead by example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older

About us:

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We encourage you to apply directly for this position through the employer’s website.