Shift Leader

Insomnia Cookies; Manhattan (KS); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Starting pay up to $14.00/hr

Pay-on-Demand for daily earnings

Paid vacation and sick time off

Pet insurance

Job stability

Growth and promotion opportunities

Fun team environment

Job summary

A popular baked goods company in Manhattan, KS is seeking a Shift Leader to oversee bakery operations and provide excellent customer service. Responsibilities include managing shifts, coaching team members, and ensuring quality products. Applicants should have at least 1 year of customer service experience and be able to lift up to 40 lbs. This role offers competitive pay and opportunities for promotion.

Qualifications

• At least 1 year of experience in a customer service role.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership by maintaining operations during shifts.
• Manage cash handling and deposits.

Skills

Customer service experience

Point of Sale systems experience

Communication skills

Time management

Detail oriented

Leadership skills

Ability to lift 40 lbs

Job description

As a Shift Leader at our Manhattan store located at 1319 Anderson Ave, Manhattan KS 66502 , you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

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Who We Are!

Core Values

* Starting pay up to $14.00/hr

* Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sale systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

About us:

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