Shift Leader

Insomnia Cookies; Chicago (IL); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Paid Vacation

Sick Time Off

Pet Insurance

Job Stability

Growth Opportunities

Fun Team Environment

Job summary

Join a vibrant and rapidly growing company as a Shift Leader in Lincoln Park! This role is perfect for those who thrive in a dynamic environment, leading a dedicated team to deliver outstanding customer service and quality products. You'll be responsible for managing operations during your shifts, ensuring adherence to company standards, and fostering a fun atmosphere for both guests and staff. With opportunities for growth and a supportive team, this is an exciting chance to make a real impact in a beloved bakery setting. If you're ready to take on a leadership role and inspire others, we want to hear from you!

Qualifications

• 1+ years in customer service roles with a focus on quality.
• Experience with Point of Sales systems is a plus.

Responsibilities

• Provide exceptional customer service and maintain quality.
• Support store operations and train team members.
• Ensure a safe and clean working environment.

Skills

Customer Service

Point of Sales Systems

Communication Skills

Time Management

Leadership

Detail-oriented

Job description

As aShift Leader at ourLincoln Park store located at2260 N Lincoln Ave, Chicago IL 60614, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

*Pay Rate: $16.50/hr.

*Paid vacation and sick time off

*Pet insurance for your furry loved ones

*Job stability with a rapidly growing and reputable company

*Achievable growth/promotion opportunities

*You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

*Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

*Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

*Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

*Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

*At least 1 year of working experience in a customer service focused role

*Point of Sales systems experience

*Outstanding communication, time management, and people skills

*Detail focused and results-oriented

*Ability to lead-by-example and motivate others

*Ability to lift up to 40 lbs.

*Legally eligible to work in the United States

*Must be 18 years or older to be employed

About us:

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