Shift Lead

Insomnia Cookies; Fort Wayne (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Pay on Demand

Paid vacation and sick time off

Pet insurance

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies is seeking a Shift Leader for our Downtown Fort Wayne store. You will lead the bakery operations, ensuring excellent customer service and managing team performance effectively. The ideal candidate should possess hands-on leadership skills, thrive in a fun environment, and understand the essence of 'Owning the Night.'

This role offers great opportunities for growth, benefits like paid time off, and pet insurance to take care of your furry friends. Join us for a rewarding experience with a rapidly growing company!

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Outstanding communication, time management, and people skills.
• Legally eligible to work in the United States.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership and maintain operations during shifts.
• Ensure a safe, clean working environment.

Skills

Customer service experience

Point of Sales systems experience

Communication skills

Time management

Detail-focused

Ability to lift up to 40 lbs

Job description

As aShift Leader at our Downtown Fort Wayne store located at840 S. Calhoun Street, Fort Wayne IN 52240, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

* Pay on Demand (why wait until the end of the week...get paid your earned wages at the end of the day!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

*Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

*Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

*Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

*Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

*At least 1 year of working experience in a customer service focused role

*Point of Sales systems experience

*Outstanding communication, time management, and people skills

*Detail focused and results-oriented

*Ability to lead-by-example and motivate others

*Ability to lift up to 40 lbs.

*Legally eligible to work in the United States

*Must be 18 years or older to be employed

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