Shift Lead & Wing Certified Trainer

Anchor Point Management Group; Fishers (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Anchor Point Management Group is seeking a qualified Team Leader to manage restaurant operations in Fishers, IN. The role emphasizes leadership, customer service, and effective communication with both team members and guests.

As a Team Leader, you'll ensure compliance with service standards, handle guest inquiries, and lead a positive team environment. Ideal candidates will have strong leadership abilities, experience in restaurant operations, and a customer-centric approach. Join us to create memorable dining experiences!

Qualifications

• Must be at least 21 years old.
• Prior experience managing others is preferred.
• Knowledge of proper sanitation and food safety procedures.

Responsibilities

• Ensure 100% of table visits are performed.
• Engage guests while customizing their experience.
• Interact and communicate with guests to monitor their needs.

Skills

Leadership and facilitation abilities

Strong verbal communication and interpersonal skills

Basic mathematical skills

Conflict management skills

High degree of customer service

Education

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Anchor Point Management Group is seeking a qualified Team Leader to manage restaurant operations in Fishers, IN. The role emphasizes leadership, customer service, and effective communication with both team members and guests.

As a Team Leader, you'll ensure compliance with service standards, handle guest inquiries, and lead a positive team environment. Ideal candidates will have strong leadership abilities, experience in restaurant operations, and a customer-centric approach. Join us to create memorable dining experiences!