Shift Lead: Veterinary Team Leader & Client Care

Mars Petcare; Houston (TX); Sur place; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plan

Paid time off

Mental health resources

Life insurance

Disability insurance

FSA

HSA

Paid parental leave

CE allowance

Back-up care

Fertility support

Wellness plans for pets

Exclusive discounts

Commuter benefits

Résumé du poste

Banfield Pet Hospital in Houston is seeking a Shift Lead to support practice leadership, supervise team members, and ensure exceptional client service and high-quality veterinary care. You’ll step in for Client Services Coordinator or Vet Assistant as needed, and help drive productivity and patient outcomes.

The role requires at least two years of veterinary hospital experience, availability for weekend and evening shifts, and a commitment to Banfield standards.

Qualifications

• Minimum two years of veterinary hospital experience.
• Available to work weekend and evening shifts.
• Able to work in a loud environment with strong smells.

Responsabilités

• Perform duties of Client Services Coordinator or Vet Assistant when needed.
• Support Practice Manager or COS to guide the team and maximize productivity.
• Ensure effective client communication and provide education on pet care and services.
• Schedule associates to meet client needs and plan time off.
• Ensure adherence to practice policies, dress and grooming guidelines.

Connaissances

Client service

Team supervision

Communication

Description du poste

Banfield Pet Hospital in Houston is seeking a Shift Lead to support practice leadership, supervise team members, and ensure exceptional client service and high-quality veterinary care. You’ll step in for Client Services Coordinator or Vet Assistant as needed, and help drive productivity and patient outcomes.

The role requires at least two years of veterinary hospital experience, availability for weekend and evening shifts, and a commitment to Banfield standards.