Shift Lead: Veterinary Support & Team Leader

MARS Veterinary; Essex (MD); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) and Roth 401(k)

Student Debt Relief Program (for FT DV

Paid Time Off and Holidays

Mental Health Resources

Life Insurance (company-paid)

Disability Insurance (short/long-term)

HSA/FSA options

Parental Leave

Job summary

Banfield Pet Hospitals is hiring for a Shift Lead to perform CSC and veterinary assistant duties while guiding paraprofessional staff across shifts. You will help ensure high-quality client care, staff productivity, and smooth hospital operations with leadership presence on site.

You will split time between leadership tasks (about 20%) and hands-on paraprofessional duties (about 80%), supporting the Practice Manager and COS in communication and process improvements.

Qualifications

• Leadership and supervisory capabilities required.
• Experience in veterinary support roles preferred.
• Strong communication with clients and staff necessary.

Responsibilities

• Lead and support paraprofessional staff across shifts.
• Coordinate client and pet flow for efficient care.
• Assist veterinarians and technicians as needed and supervise daily operations.

Skills

Leadership

Multi-tasking

Communication

Organizational

Problem solving

Customer focus

Education

Associate degree or Vet tech certification/licensure preferred

Job description

Banfield Pet Hospitals is hiring for a Shift Lead to perform CSC and veterinary assistant duties while guiding paraprofessional staff across shifts. You will help ensure high-quality client care, staff productivity, and smooth hospital operations with leadership presence on site.

You will split time between leadership tasks (about 20%) and hands-on paraprofessional duties (about 80%), supporting the Practice Manager and COS in communication and process improvements.