Shift Lead — Veterinary Clinic Leader

MARS Veterinary; Oklahoma City (OK); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and retirement plans

Paid time off and holidays

Wellbeing and mental health resources

Continuing education allowance

Job summary

Banfield Pet Hospitals in the United States seeks a Shift Lead to provide leadership across shifts and support the veterinary team as a CSC and paraprofessional. The role balances clinical duties with operational oversight to maximize hospital productivity and client satisfaction.

The Shift Lead will work with Practice Manager and COS to ensure clear communication with clients, staff, and field leadership, while maintaining adherence to protocols and safety standards.

Qualifications

• Leadership and team coordination experience.
• Good communication with clients and staff.
• Ability to multi-task across clinical and administrative duties.

Responsibilities

• Lead hospital staff and maintain productivity across shifts.
• Assist veterinary team with paraprofessional duties.
• Educate clients on wellness plans and services.
• Process client documentation and invoices accurately.

Skills

Leadership

Communication

multitasking

Education

Associate degree or veterinary technician certification preferred

Tools

NAVTA guidelines

Job description

Banfield Pet Hospitals in the United States seeks a Shift Lead to provide leadership across shifts and support the veterinary team as a CSC and paraprofessional. The role balances clinical duties with operational oversight to maximize hospital productivity and client satisfaction.

The Shift Lead will work with Practice Manager and COS to ensure clear communication with clients, staff, and field leadership, while maintaining adherence to protocols and safety standards.