Residential Treatment Director – Trauma‑Informed Leader

New Haven Residential Treatment Center; Provo (UT); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with Company Match

PTO & Holidays

EAP

Job summary

New Haven Residential Treatment Center in Utah seeks a House Manager to lead and inspire mentors and supervisors, ensuring a safe, supportive home for adolescent girls and families. You will collaborate with HR on hiring, onboarding, and ongoing training, while upholding trauma-informed, relationship-based care standards.

You’ll participate in weekly treatment team meetings, monitor progress, implement therapeutic plans, and communicate with families.

Qualifications

• 2 years of experience in a residential treatment center or similar environment.
• Bachelor’s degree in a related field preferred, not required.
• Must be at least 21 years old with a valid driver’s license and a clean driving record.
• Must pass a drug screen and criminal background check.
• Strong communication skills and ability to build healthy relationships.
• Skilled in de-escalation, CPR, and First Aid.
• Able to model and teach positive values.

Responsibilities

• Lead and Inspire: Direct and manage mentors and supervisors in your house, fostering a supportive and effective team.
• Recognize Excellence: Reward employees for exceptional work and delegate responsibilities to keep the team running smoothly.
• Hire and Train: Collaborate with HR to hire the best talent, provide thorough orientation for new hires, and offer ongoing training.
• Evaluate and Support: Conduct regular evaluations, provide constructive feedback, and discipline staff as needed.
• Participate and Communicate: Join weekly treatment team meetings, conduct safety drills, manage budgets, and ensure your house is clean and welcoming.
• Connect with Families: Keep parents updated on their child's progress, needs, and expectations through frequent communication.
• Implement Therapeutic Plans: Execute treatment team decisions to ensure the best therapeutic outcomes for our students.

Skills

Team Leadership

Communication

De-escalation

CPR

First Aid

Drug screening

Background check

Driver's license

Education

Bachelor's degree

Job description

New Haven Residential Treatment Center in Utah seeks a House Manager to lead and inspire mentors and supervisors, ensuring a safe, supportive home for adolescent girls and families. You will collaborate with HR on hiring, onboarding, and ongoing training, while upholding trauma-informed, relationship-based care standards.

You’ll participate in weekly treatment team meetings, monitor progress, implement therapeutic plans, and communicate with families.