Shift Lead - The Penny Ice Creamery

The Penny Ice Creamery; Scotts Valley (CA); On-site; USD 24,659 - 26,036; Part time

Benefits offered by this job

Tips (Approx. $6-$10 per hour)

Opportunities for Advancement

Discounts & Partnerships at Select Businesses

CalSavers Retirement Savings Program

Company Outings & Events

Employee Referral Program

Medical, Dental, Vision Benefits for Full Time Employees

Flexible Schedule

Paid Hands On Training

Ice Cream and Coffee!

Job summary

A local ice cream shop in Scotts Valley is looking for Shift Leads to join their team. As a Shift Leader, you will enhance customer experiences by serving ice cream and creating specialty items. Additionally, you'll lead the staff, ensure smooth operations, and provide exceptional service. Candidates should have strong leadership skills and the ability to work in a fast-paced environment. The position offers competitive pay, tips, and benefits for full-time employees.

Qualifications

• 1+ years work experience preferred.
• Ability to work autonomously as well as part of a team.
• Effective communication skills in a fast-paced environment.
• Available to work weekdays, weekends, and holidays.
• Reliable availability of at least 20 hours a week.

Responsibilities

• Create an excellent customer experience by scooping ice cream and making special items.
• Train in barista skills to make high-quality coffee and tea drinks.
• Maintain the flow of business and the presentation of the shop.
• Uphold high standards of service, product quality, and hospitality.

Skills

Critical thinking

Problem-solving

Prioritization

Leadership

Attention to detail

Job description

Scotts Valley, United States | Posted on 01/13/2026

• Salary $17.90 - $18.90 per hour plus tips
• Work Experience 1+ years
• City Scotts Valley
• Country United States
• State/Province California

Job Description

The Penny Ice Creamery | Made From Scratch

The Penny Ice Creamery is seeking Shift Leads for our Scotts Valley location!

As a Shift Leader, you will create an excellent customer experience by scooping ice cream and making special items like ice cream sundaes and milkshakes. You will get barista-trained and make high quality coffee and tea drinks. You will get trained on opening and closing the shop. You will also become an expert in making fresh sugar cones and marshmallow fluff from scratch.

In addition to providing exceptional service, you will be a leader and role model for the staff. During your shift, you will be responsible for maintaining the flow of business and the presentation of the shop, and upholding our high standards of service, product quality, and hospitality.

The position is available at The Penny Ice Creamery in Scotts Valley (262 Mt. Hermon Road, #104, Scotts Valley, CA 95066).

Requirements

• Skills include critical thinking, problem-solving, prioritization, and leadership.
• Ability to work autonomously, and as a team player and leader.
• Ability to effectively communicate and work in a fast-paced environment.
• Skilled in attention to detail and follow-through.
• Available to work on weekdays, weekends and holidays.
• Available to work at least 20 hours a week on a reliable basis.
• Preference will be given to individuals with experience in leadership, but we are willing to train the right person.
• Tips (Approx. $6-$10 in tips per hour)
• Opportunities for Advancement
• Discounts & Partnerships at Select Businesses
• CalSavers Retirement Savings Program
• Company Outings & Events
• Employee Referral Program
• Medical, Dental, Vision Benefits for Full Time Employees
• Flexible Schedule
• Paid Hands On Training
• Ice Cream and Coffee!

The Glass Jar, which includes The Penny Ice Creamery and The Picnic Basket , was founded in Santa Cruz, CA in 2010 with a focus on made from scratch deliciousness, locally sourced ingredients and community.

Equal Employment Opportunity Statement

At The Glass Jar, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.