Gelato Scooper

Tifa Chocolate and Gelato; Los Angeles (CA); On-site; USD 18,000 - 20,000; Part time

Benefits offered by this job

Tips shared

Sick leave

Employee discount

Growth opportunities

Job summary

Tifa Chocolate & Gelato in North Hollywood, CA is hiring a Gelato Scooper for part-time hours. You’ll welcome customers, describe menu items, take orders, and help ensure a smooth POS experience while maintaining store cleanliness and stock levels.

Ideal candidates bring friendly customer service, reliability, and the ability to lift up to 25 lbs. This role features hourly pay with tips and opportunities for growth within a family-owned dessert concept.

Qualifications

• Some prior food service experience is preferred.
• Arrive on time for all scheduled shifts.
• Ability to describe menu items, ingredients, allergens, and pricing.
• Strong problem-solving and customer communication skills.

Responsibilities

• Provide warm greetings and quality service for gelato, chocolates, and pastries.
• Take orders and assist baristas for beverages.
• Ensure accuracy at the POS register.
• Maintain cleanliness and stocking as needed.

Skills

Customer service

POS operation

Menu knowledge

Attention to detail

Punctuality

Physical stamina

Tools

POS system

Job description

Gelato Scooper

Department: Front of House

Employment Type: Part Time

Location: North Hollywood

Reporting To: Owner

Compensation: $16.50 - $17.50 / hour

Description

Who we are:

Tifa Chocolate & Gelato blends the welcoming warmth of a local coffee shop with the charm of a neighborhood bistro to create an unparalleled dessert experience. We are a family owned business who loves its community and continuously strives to be the happiest part of your day!

Our work environment is:

• Fun!
• Human... we use names not employee numbers.
• Great for skills development.

Our ideal team members:

• Connect well with people and make them smile.
• Contribute positively to the team and our work environment.
• Care about cleanliness.

Key Responsibilities

What you’ll do:

• Provide warm greetings and quality service to customers for gelato, chocolates and/or pastries.
• Take orders for baristas for coffee, tea and other specialty beverages.
• Ensure accuracy when operating the POS (point of sale) register.
• Pay attention to detail when stocking and cleaning.

Skills, Knowledge and Expertise

What we expect:

• Some prior food service experience is preferred.
• Ability to arrive at work on time for all scheduled shifts.
• Ability to accurately describe menu items to customers including but not limited to ingredients, allergens, complementary flavors, and pricing.
• Ability to problem solve and find solutions to challenging questions, requests and/or interactions.
• Ability to stand for the duration of scheduled work time.
• Ability to move and walk for the duration of scheduled work time, with full use of hands and wrists.
• Ability to lift, carry and move a minimum of 25 lbs. multiple times during scheduled shifts.

Other job details:

• This is a part-time position, 0-25 hours per week.
• Base pay = $16.50 to $17.50 per hour, based on experience.
• Cash and credit card tips are shared with team members and average $5.00 to $6.00 per hour.
• Team members are scheduled at our Westlake Village location at 30760 Russell Ranch Road Suite A, Westlake Village, CA 91362 or our Agoura Hills location at 28888 Roadside Drive, Agoura Hills CA 91301.

We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Benefits

• Competitive hourly wage plus tips/bonuses where applicable.
• Sick leave, and employee discount on products.
• Opportunity for professional growth, with potential path to Team Lead