Shift Lead: Team Coach & Guest Experience Leader

Anchor Point Management Group; Dawnbury (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Anchor Point Management Group is hiring for a Shift Leader position at Buffalo Wild Wings in Indianapolis, IN. This role requires a minimum of 21 years of age, strong leadership abilities, and effective communication skills. Responsibilities include managing team performance, ensuring guest satisfaction, and upholding high standards of food safety.

The ideal candidate will have experience in restaurant operations and customer service. The position offers an hourly pay range of $15.00 to $21.00, with opportunities for growth within the organization.

Qualifications

• Ability to resolve Guest issues.
• Knowledge of proper sanitation and food safety procedures.
• High degree of customer service.

Responsibilities

• Ensure all table visits are performed.
• Lead and coach Team Member performance.
• Monitor food quality and safety throughout the shift.

Skills

Leadership and facilitation abilities

Superior verbal communication

Knowledge of restaurant operations

Basic mathematical skills

Conflict management skills

Education

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Anchor Point Management Group is hiring for a Shift Leader position at Buffalo Wild Wings in Indianapolis, IN. This role requires a minimum of 21 years of age, strong leadership abilities, and effective communication skills. Responsibilities include managing team performance, ensuring guest satisfaction, and upholding high standards of food safety.

The ideal candidate will have experience in restaurant operations and customer service. The position offers an hourly pay range of $15.00 to $21.00, with opportunities for growth within the organization.