Shift Lead - Store Ops & Guest Experience

Walgreens; Freehold Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Freehold Township, New Jersey is seeking a Store Lead to open and close the store in the absence of management, ensuring all systems startups, cash handling, and floor readiness for the business day.

Responsibilities include opening the back door for deliveries, processing returns and refunds, providing an outstanding customer experience, maintaining accurate inventory, and supporting pricing, displays, and basic bookkeeping tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash registers.
• Handles deliveries, returns, voids, customer refunds and cash drops.
• Delivers a distinctive and delightful customer experience while maintaining store standards.
• Engages customers, assists with products, and resolves issues to ensure satisfaction.
• Maintains inventory accuracy, pricing, displays, and basic bookkeeping.

Skills

Leadership

Customer service

Communication

English proficiency

Education

PTCB or ExCPT certification or pharmacy license

Job description

Walgreens in Freehold Township, New Jersey is seeking a Store Lead to open and close the store in the absence of management, ensuring all systems startups, cash handling, and floor readiness for the business day.

Responsibilities include opening the back door for deliveries, processing returns and refunds, providing an outstanding customer experience, maintaining accurate inventory, and supporting pricing, displays, and basic bookkeeping tasks.