Shift Lead — Customer Experience & Store Operations

Walgreens; Woodbury (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Woodbury, NJ seeks a dedicated team member to open and close the store when management is away, handling cash, starting up systems, and ensuring readiness for daily business. You will assist with vendor deliveries, perform price changes, and help maintain accurate inventory and displays.

The role emphasizes delivering a memorable customer experience, greeting customers, and proactively assisting with products and services while adhering to health and safety guidelines.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, with required cash handling and system start-ups.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets and assists with products and services, and resolves issues.
• Shares customer service best practices with the team to maintain a superior experience.
• Manage key holder duties, assist with vendor deliveries, and oversee price changes and signage.

Skills

Leadership experience

Retail knowledge

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Woodbury, NJ seeks a dedicated team member to open and close the store when management is away, handling cash, starting up systems, and ensuring readiness for daily business. You will assist with vendor deliveries, perform price changes, and help maintain accurate inventory and displays.

The role emphasizes delivering a memorable customer experience, greeting customers, and proactively assisting with products and services while adhering to health and safety guidelines.