Shift Lead: Retail Ops & Customer Experience

Walgreens; Freehold (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Freehold, NJ seeks a team member to support store operations, open/close responsibilities, and ensure readiness for the business day.

You will engage customers, handle transactions, assist with inventory, pricing, and backdoor deliveries, while upholding Walgreens standards.

This role emphasizes teamwork, compliance with policies, and delivering a distinctive and delightful customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash and start-up procedures.
• Assists customers, resolves issues, and provides service.
• Maintains inventory, pricing, and signage per policy.
• Assists with deliveries and vendor deliveries via backdoor.
• Supports store maintenance and cleanliness.
• Provides coaching to team members and communicates tasks in management's absence.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Freehold, NJ seeks a team member to support store operations, open/close responsibilities, and ensure readiness for the business day.

You will engage customers, handle transactions, assist with inventory, pricing, and backdoor deliveries, while upholding Walgreens standards.

This role emphasizes teamwork, compliance with policies, and delivering a distinctive and delightful customer experience.