Shift Lead - Retail Ops & Customer Experience Champion

Walgreens; Roselle (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New Jersey seeks a Store Associate who will open and close the store in the absence of management, handle cash across registers, and ensure the floor and stock room are ready for business. The role includes processing returns, refunds, and cash drops, while delivering a distinctive customer experience.

The position emphasizes friendly customer engagement and adherence to pricing and signage requirements, with a focus on accurate records and daily operations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and spoken English.
• Possesses basic knowledge of store systems and equipment.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Complete returns, refunds, and cash drops; provide change as needed.
• Maintain accurate pricing, signage, and stock in the floor and stock room.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in New Jersey seeks a Store Associate who will open and close the store in the absence of management, handle cash across registers, and ensure the floor and stock room are ready for business. The role includes processing returns, refunds, and cash drops, while delivering a distinctive customer experience.

The position emphasizes friendly customer engagement and adherence to pricing and signage requirements, with a focus on accurate records and daily operations.