Shift Lead: Store Ops & Delightful Customer Experience

Walgreens; Toms River (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a store associate to open and close the store when management is unavailable, handle cash and pricing, and ensure the floor and stock room are prepared for business. You will assist customers, manage returns and voids, and support deliveries and vendor interactions to keep operations smooth.

The role emphasizes delivering a distinctive customer experience, maintaining inventory accuracy, and following all safety and regulatory requirements. English fluency is required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for business.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as needed.
• Engage customers and patients to deliver a distinctive customer experience.
• Assist with vendor deliveries and backroom operations, including backdoor access for deliveries and pricing tasks.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Tools

Store systems

Job description

Walgreens is seeking a store associate to open and close the store when management is unavailable, handle cash and pricing, and ensure the floor and stock room are prepared for business. You will assist customers, manage returns and voids, and support deliveries and vendor interactions to keep operations smooth.

The role emphasizes delivering a distinctive customer experience, maintaining inventory accuracy, and following all safety and regulatory requirements. English fluency is required.