Shift Lead: Store Operations & Customer Experience

Walgreens; East Toledo (OH, OR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate to open and close the store in the absence of management, process cash handling, refunds, and price changes, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, helping customers with products and services, and supporting store operations, inventory, and displays. A background in retail is preferred, with English fluency and basic bookkeeping abilities.

Qualifications

• One year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash, refunds, and price changes.
• Knowledge of store safety and compliance policies.

Responsibilities

• Open and close store when management is absent, handle cash and start-ups for the day.
• Assist with inventory counts and pricing tasks to ensure accurate signage.
• Provide excellent customer service and resolve issues to ensure a positive experience.
• Support with vendor deliveries and backroom operations as needed.
• Perform basic bookkeeping activities and ensure store cleanliness and organization.

Skills

Leadership experience

English fluency

Education

PTCB certification or state pharmacy license

Job description

Walgreens is seeking a store associate to open and close the store in the absence of management, process cash handling, refunds, and price changes, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience, helping customers with products and services, and supporting store operations, inventory, and displays. A background in retail is preferred, with English fluency and basic bookkeeping abilities.