Shift Lead: Store Ops & Customer Experience

Walgreens; Wyandotte (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member in Wyandotte, MI to open and close the store when management is not present, manage system start-ups, cash handling, and doorway access for deliveries. You will also process returns, refunds, and cash drops while ensuring a smooth, customer-focused experience across the floor and stockroom.

The role emphasizes greeting customers, answering questions, maintaining inventory accuracy, and supporting display development, price changes, and regulatory compliance to

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Inventory control

Retail knowledge

Job description

Walgreens is seeking a team member in Wyandotte, MI to open and close the store when management is not present, manage system start-ups, cash handling, and doorway access for deliveries. You will also process returns, refunds, and cash drops while ensuring a smooth, customer-focused experience across the floor and stockroom.

The role emphasizes greeting customers, answering questions, maintaining inventory accuracy, and supporting display development, price changes, and regulatory compliance to