Shift Lead: Customer Experience & Store Operations

Walgreens; Adrian (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Michigan operates with a team member who can open and close the store when management is not present, perform cash handling, and ensure floor and stock room readiness for the business day. The role involves greeting customers, assisting with products and services, handling returns and refunds, and maintaining accurate pricing and displays for a positive shopping experience.

Candidates should have at least one year of leadership or supervisory retail experience and be fluent in

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling.
• Completes product returns, refunds, and cash handling to registers and safes.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Supports pricing, displays, inventory counts, and backroom organization.

Skills

Leadership experience

Retail experience

English fluency

Job description

Walgreens in Michigan operates with a team member who can open and close the store when management is not present, perform cash handling, and ensure floor and stock room readiness for the business day. The role involves greeting customers, assisting with products and services, handling returns and refunds, and maintaining accurate pricing and displays for a positive shopping experience.

Candidates should have at least one year of leadership or supervisory retail experience and be fluent in