Shift Lead - Store Ops & Customer Experience

Walgreens; Wilmington (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wilmington, NC is seeking a reliable team member to support opening and closing duties, cash handling, and customer service excellence. The role includes assisting with inventory, pricing changes, and basic bookkeeping while maintaining a positive shopping experience for customers.

The position emphasizes leadership with prior supervisory experience and English fluency, working the retail schedule in a store environment.

Qualifications

• 1 year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close the store in absence of management and handle cash.
• Assist with customer service, refunds, and returns.
• Maintain inventory accuracy and assist with pricing and merchandising.
• Support order processing, vendor deliveries, and stockroom activities.
• Act as liaison between management and team members when leadership is absent.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Wilmington, NC is seeking a reliable team member to support opening and closing duties, cash handling, and customer service excellence. The role includes assisting with inventory, pricing changes, and basic bookkeeping while maintaining a positive shopping experience for customers.

The position emphasizes leadership with prior supervisory experience and English fluency, working the retail schedule in a store environment.