Shift Lead - Customer Experience & Store Operations

Walgreens; Kings Mountain (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Kings Mountain, NC seeks a capable team member to open/close the store in absence of management, handle cash, and ensure shelves and back stock are ready for the business day.

This role focuses on delivering a friendly customer experience, handling returns, refunds, pricing tasks, and basic bookkeeping, with emphasis on accuracy, safety, and compliance; prior leadership experience is valued.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• Arrest and conviction records may be considered.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles cash duties.
• Completes returns, refunds, cash drops, and price verifications.
• Delivers a friendly customer experience and maintains store appearance.

Skills

Leadership experience

Education

Pharmacy license

PTCB certification

Job description

Walgreens in Kings Mountain, NC seeks a capable team member to open/close the store in absence of management, handle cash, and ensure shelves and back stock are ready for the business day.

This role focuses on delivering a friendly customer experience, handling returns, refunds, pricing tasks, and basic bookkeeping, with emphasis on accuracy, safety, and compliance; prior leadership experience is valued.