Shift Lead - Store Ops & Customer Experience

Walgreens; Van Buren Charter Township (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Michigan seeks a store associate who will open and close the store when management is unavailable, handle cash and refunds, and ensure floor readiness for business. You will greet customers, provide assistance, and model Walgreens service traits to create a positive experience.

The role includes assisting with stock, pricing, maintenance, and basic back-office tasks while complying with local laws on regulated products. Previous leadership or retail experience is valued.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash.
• Registers sales, processes refunds, and manages cash drops to the safe.
• Delivers a distinctive customer experience and assists with store operations.

Skills

Leadership experience

Retail experience

Customer service

Education

PTCB certification or pharmacy license

Tools

Cash register systems

Job description

Walgreens in Michigan seeks a store associate who will open and close the store when management is unavailable, handle cash and refunds, and ensure floor readiness for business. You will greet customers, provide assistance, and model Walgreens service traits to create a positive experience.

The role includes assisting with stock, pricing, maintenance, and basic back-office tasks while complying with local laws on regulated products. Previous leadership or retail experience is valued.