Store Lead & Customer Experience Champion

Walgreens; Waterford Charter Township (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Michigan is seeking a store leadership associate who can open and close the store when management is not present, handle cash and back-room operations, and ensure the floor is ready for business. You will greet customers, assist with returns, refunds, and pricing accuracy while upholding Walgreens service standards.

Responsibilities include supervising team members, supporting vendor deliveries, maintaining inventory accuracy, and contributing to a positive, compliant store

Qualifications

• One year of leadership, supervisory, or key-holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and ensure systems and cash handling are ready.
• Process product returns, refunds, and cash drops; provide change to registers.
• Engage customers and provide excellent service to deliver a distinctive Walgreens experience.
• Assist with inventory, displays, pricing, and basic store maintenance to ensure compliance and efficiency.

Skills

Leadership experience

Retail experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Michigan is seeking a store leadership associate who can open and close the store when management is not present, handle cash and back-room operations, and ensure the floor is ready for business. You will greet customers, assist with returns, refunds, and pricing accuracy while upholding Walgreens service standards.

Responsibilities include supervising team members, supporting vendor deliveries, maintaining inventory accuracy, and contributing to a positive, compliant store