Shift Lead: Store Ops & Customer Experience

Walgreens; Walker (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Walker, MI is seeking a full-time team member to open and close the store when leadership is unavailable, handle cash and point-of-sale transactions, and ensure the floor and stock room are ready for business. You will greet customers, resolve issues, and help drive a distinctive Walgreens service experience.

The role emphasizes accuracy in pricing, inventory control, merchandising, and compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles returns, refunds, cash drops, and provides change to cash registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Maintains inventory accuracy, pricing, displays, and basic shelving across departments.
• Assists with vendor deliveries, backdoor access, and basic store maintenance.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Walker, MI is seeking a full-time team member to open and close the store when leadership is unavailable, handle cash and point-of-sale transactions, and ensure the floor and stock room are ready for business. You will greet customers, resolve issues, and help drive a distinctive Walgreens service experience.

The role emphasizes accuracy in pricing, inventory control, merchandising, and compliance with store policies.