Shift Lead - Customer Experience & Store Operations

Walgreens Co.; Russellville (KY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a store associate who can open and close the store in the absence of management, manage cash procedures, and ensure the floor and stock room are ready for business. The role includes handling deliveries via the back door and delivering a consistent, high-quality customer experience.

The position emphasizes teamwork, inventory control, price accuracy, and maintaining store standards, with opportunities to assist with displays, promotions, and customer service excellence.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefers knowledge of store inventory control.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Holds store keys to open/close without management and assists with vendor deliveries.
• Registers sales, reviews price verifications, and handles formatting and displays as directed.
• Maintains accurate inventory and oversees stockroom and floor stock.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. is seeking a store associate who can open and close the store in the absence of management, manage cash procedures, and ensure the floor and stock room are ready for business. The role includes handling deliveries via the back door and delivering a consistent, high-quality customer experience.

The position emphasizes teamwork, inventory control, price accuracy, and maintaining store standards, with opportunities to assist with displays, promotions, and customer service excellence.