Shift Lead: Store Ops & Customer Experience

Walgreens Co.; Spring Valley (NV); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Spring Valley, NV seeks a capable team member to open and close the store when management is absent, handle cash and start-up systems, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience and supporting store operations with accuracy and care. Responsibilities include processing returns and refunds, assisting with vendor deliveries, inventory management, pricing changes, and maintaining compliance

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in the absence of management; start systems; handle cash and ensure floor/stock room readiness.
• Process product returns, voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive customer experience and model service best practices.
• Hold store keys and assist with vendor deliveries, including backdoor access.
• Maintain inventory accuracy and pricing, signage, and local compliance.
• Assist with bookkeeping tasks and maintenance requests as needed.
• Ensure compliance with regulations on regulated products and perform bag checks.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. in Spring Valley, NV seeks a capable team member to open and close the store when management is absent, handle cash and start-up systems, and ensure the floor and stock room are ready for the business day.

The role emphasizes delivering a distinctive customer experience and supporting store operations with accuracy and care. Responsibilities include processing returns and refunds, assisting with vendor deliveries, inventory management, pricing changes, and maintaining compliance