Shift Lead - Customer Experience & Operations

Walgreens; Eastvale (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a store operations associate in California. The role involves opening and closing the store in the absence of management, handling cash, processing returns and refunds, and ensuring the floor and stock room are ready for the day.

You will help deliver a distinctive customer experience and support store procedures and vendor deliveries. Qualifications include at least one year of leadership or supervisory experience and fluent English.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts and stocking procedures; assists with warehouse/vendor deliveries as needed.
• Assists with pricing changes, signage, and compliance with local regulations and store policies.

Skills

Leadership

Retail experience

English fluency

Job description

Walgreens is seeking a store operations associate in California. The role involves opening and closing the store in the absence of management, handling cash, processing returns and refunds, and ensuring the floor and stock room are ready for the day.

You will help deliver a distinctive customer experience and support store procedures and vendor deliveries. Qualifications include at least one year of leadership or supervisory experience and fluent English.