Shift Lead: Store Ops & Customer Experience

Walgreens; San Antonio (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in San Antonio, TX is seeking a qualified candidate to open and close the store in the absence of management, manage cash, and ensure floor readiness for the business day.

The role includes customer service, product handling, and supporting inventory, pricing, and displays while maintaining store safety and compliance. It requires English fluency and prior retail leadership experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management; handle required systems start-ups and cash handling.
• Complete returns, refunds, cash drops, and provide change as requested to cash registers.
• Provide exceptional customer service and maintain a delightful customer experience.
• Assist with inventory, pricing changes, and displays; ensure proper signage and local regulatory compliance.

Skills

Leadership experience

English fluency

Store operations

Education

PTCB certification or pharmacy license

Tools

POS system

Inventory management

Job description

Walgreens in San Antonio, TX is seeking a qualified candidate to open and close the store in the absence of management, manage cash, and ensure floor readiness for the business day.

The role includes customer service, product handling, and supporting inventory, pricing, and displays while maintaining store safety and compliance. It requires English fluency and prior retail leadership experience.