Shift Lead: Store Ops & Customer Experience

Walgreens; Ridgefield (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Ridgefield, CT seeks a Retail Key Holder to support store operations when management is absent. You will open/close the store, handle cash, assist with deliveries, and help ensure a welcoming customer experience.

This role requires leadership experience, fluency in English, and the ability to work with team members to maintain inventory, pricing, displays, and regulatory compliance. We offer competitive hourly pay.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling systems start-ups and cash.
• Completes returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues.
• Maintains inventory, pricing, displays, and orderly store condition.

Skills

Leadership experience

Retail knowledge

Customer service

Team coordination

Job description

Walgreens in Ridgefield, CT seeks a Retail Key Holder to support store operations when management is absent. You will open/close the store, handle cash, assist with deliveries, and help ensure a welcoming customer experience.

This role requires leadership experience, fluency in English, and the ability to work with team members to maintain inventory, pricing, displays, and regulatory compliance. We offer competitive hourly pay.