Shift Lead - Store Ops & Customer Experience

Walgreens; Newtown (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Newtown, CT is seeking a storefront team member who can open and close the store in the absence of management, handle cash, assist customers, and maintain store readiness for the business day.

You will support operations, pricing, merchandising, inventory accuracy, and backroom processes while delivering a distinctive and delightful customer experience. Prior supervisory or key holder experience is preferred; fluency in English is required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Completes product returns, order voids, refunds, and cash drops to the safe; provides change as requested to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and helps with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy and assists with pricing, displays, and backroom processes.

Skills

Leadership

Customer service

Cash handling

Store operations

Job description

Walgreens in Newtown, CT is seeking a storefront team member who can open and close the store in the absence of management, handle cash, assist customers, and maintain store readiness for the business day.

You will support operations, pricing, merchandising, inventory accuracy, and backroom processes while delivering a distinctive and delightful customer experience. Prior supervisory or key holder experience is preferred; fluency in English is required.