Shift Lead - Customer Experience & Store Ops

Walgreens; Putnam (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Putnam, CT is seeking a retail team member who will open and close the store when management is not present, handle cash, and prepare the floor for the day. You will also assist customers, process returns, refunds, and ensure pricing accuracy.

The role focuses on delivering a distinctive customer experience, supporting colleagues, and maintaining stockroom and floor readiness. A minimum of one year in a leadership or key holder role is preferred, with strong English communication

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-up procedures.
• Assist with customer service, returns, refunds, and price checks to ensure accuracy.
• Maintain store cleanliness, inventory counts, and display updates.

Skills

Leadership experience

English fluent

Job description

Walgreens in Putnam, CT is seeking a retail team member who will open and close the store when management is not present, handle cash, and prepare the floor for the day. You will also assist customers, process returns, refunds, and ensure pricing accuracy.

The role focuses on delivering a distinctive customer experience, supporting colleagues, and maintaining stockroom and floor readiness. A minimum of one year in a leadership or key holder role is preferred, with strong English communication