Shift Lead: Store Ops & Customer Experience

Walgreens; Richardson (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a store role focused on opening/closing, cash handling, inventory checks, and delivering a positive customer experience. You will assist with vendor deliveries, pricing updates, and store maintenance while supporting management in operations and customer service.

The position requires leadership experience, English fluency, and adherence to policies. A store environment with compliance and teamwork is emphasized.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest and conviction records may be considered.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Completes product returns, order voids, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Customer service

Leadership

Retail experience

English fluency

Tools

POS system

Cash register

Job description

Walgreens is hiring for a store role focused on opening/closing, cash handling, inventory checks, and delivering a positive customer experience. You will assist with vendor deliveries, pricing updates, and store maintenance while supporting management in operations and customer service.

The position requires leadership experience, English fluency, and adherence to policies. A store environment with compliance and teamwork is emphasized.