Shift Lead - Store Ops & Customer Experience

Walgreens; Reidsville (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Benefits overview

Job summary

Walgreens is seeking a store team member in Reidsville, NC to open and close the store in management's absence, handle cash, assists with deliveries, and ensure shelves and back room readiness. You will greet customers and resolve questions to provide a positive experience and support daily operations.

The role emphasizes accurate pricing, stock rotation, and teamwork to uphold Walgreens service standards and store conditions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves customer issues to ensure a positive experience.
• Manages cash handling and pricing tasks, including price verifications and maintaining accurate records.

Skills

Leadership experience

Job description

Walgreens is seeking a store team member in Reidsville, NC to open and close the store in management's absence, handle cash, assists with deliveries, and ensure shelves and back room readiness. You will greet customers and resolve questions to provide a positive experience and support daily operations.

The role emphasizes accurate pricing, stock rotation, and teamwork to uphold Walgreens service standards and store conditions.